Federal Express Information Has Been Corrected in BFS

9/27/2011

Sender/recipient information for Federal Express transactions in BFS has been corrected. Campus departments should review their charges to determine if any remaining transactions require corrective action. Please contact Disbursements Customer Service for further assistance if you still have incorrect Federal Express transactions.

The Disbursements Office has been working with the technical team since late August to resolve a problem with sender/recipient information being loaded into BFS. Federal Express files uploaded into BFS were incorrectly populating sender/recipient information associated with the last tracking number appearing on the invoice for all shipments on the invoice. This problem affected most shipments since July, 2010.

Effective September 1, all FedEx invoices loaded into BFS have the correct sender/recipient information. As of September 17, all FedEx transactions prior to September 1 were corrected and the updated sender/recipient information can be viewed in BFS vouchers (Accounts Payable – Vouchers – Add/Update – Regular Entry – Search on Voucher ID) under the "Payments" tab at the bottom in "Payment Note."

Campus departments should process all Federal Express shipments via FedEx.com. A valid SpeedChart value must be entered in the "Your Reference" field of the FedEx Billing Details. You will not be able to print a shipping label without this field being populated with a valid SpeedChart. The Disbursements Office uploads valid SpeedChart values to the FedEx website once per week.

If you need to make shipments via Federal Express and do not have access to FedEx.com, please send an e-mail to Disbursements Customer Support at disburse@berkeley.edu with the following information:

If you have any questions about this message, please contact Disbursements Customer Support at disburse@berkeley.edu or 643-2199.