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Illegal identity switch message in Blu with Firefox

Following implementation of new security certificates for Blu, some of our users accessing Blu with the Firefox browser have received the following
message: "Illegal identify switch identified by the system, please re-login."

Please clear the cookies and cache in Firefox to fix this problem (Mozilla Firefox).

1. Go to Tools and left click on Clear Private Data.
2. Make sure there is a check mark in front of Cookies and Cache and then click on Clear Private Data Now.

If you have any questions, please contact Blu via the feedback form or at blu@berkeley.edu. You may also call the Blu technical help desk at 643-1271.

Last updated: August 24, 2007