BFS
Performance Benchmarks
BFS performance benchmarks keep the campus informed on
system performance and current processing turnaround times. We benchmark
two areas: system performance (response of
panels, etc.) and processing time for central
units like Disbursements, Travel/Entertainment
and Purchasing.
System Performance
Performance benchmarks will be routinely updated as information
becomes available.
Processing
Performance
In addition to system benchmarks, we have posted current
processing times for a number of actions performed by the central business
services units. These actions will include travel reimbursements, vendor
payments, reimbursements to individuals, purchase requisition processing,
etc. A complete list of transaction types and the most current processing
time, as well as the date the processing time was last updated can be
found below. The processing times listed are for the items with
no special handling and are from time of receipt in the central department.
If your department is experiencing processing times in
excess of those posted, we encourage you to inform the contact listed
on the website. The contact person listed below will troubleshoot and
help resolve any problems a department may be experiencing.
Disbursements
Processing Benchmarks
Items requiring no special handling
| Transaction |
Target
(in business days) |
Actual
(in business days) |
| Reimbursement/Miscellaneous
Payments (non-invoice) |
10 days |
7 days
(processing 7/11) |
| Vendor Payment |
10 days |
14 days
(processing 7/01) |
| Action on Denied
Voucher |
5 days |
5 days |
| Request for Copy
of Invoice |
5 days |
5-7 days |
| Last updated:
July 21, 2008
|
|
|
| For
the above contact: |
Chris Schalck, Disbursements Director
caschalck@berkeley.edu
(510) 643-4083 |
| Travel
Reimbursement |
10 days |
5 days
(processing 7/14) |
| Entertainment
Reimbursement |
10
days |
5 days
(processing 7/14) |
| Travel & Entertainment PO's |
10 days |
5 days
( processing 7/14) |
| Posting CTS Charges |
June 2007 - May 2008 = 96% posted. Problem and reject items are being reconciled and manually keyed. |
| Last Updated:
July 21, 2008
|
|
|
| For
Travel & Entertainment contact: |
Christina
Chan
tcchan@berkeley.edu
(510) 642-0438 |
Purchasing
Processing Benchmarks
Last updated
July 21, 2008
:
|
